The strength of Indicate me is, besides the tool itself, my contact person Marie who is always available and responds quickly to questions. She is very professional and knowledgeable.
Fantastic collaboration with a personal touch, top notch delivery and an understanding of our needs, makes Indicate me one step ahead.
Indicate me helps us to easily receive and visualize feedback from our customers. The simplicity allows us to continue developing one of our most important goals, the customer experience
With Indicate me we get a better insight into our customer interactions, as we get both the manager's, the employee's and the customer's view, which creates a triangulation.
By working across borders and eliminating silos, we create a streamlined, unified customer service. The same systems, processes and ways of working in all countries leads to increased efficiency and quality. The best from each country becomes our global way of working.
Listening to the customer is not just important, it is crucial. The comments we receive are not just words, they are real values that shape our future. Diving into customer comments is like finding a treasure map. Every insight is a nugget of gold.
