---
title: Telekom idag spotlights Lisa Westlund
description: Lisa Westlund, Head of Product at Indicate me, is honored as Innovator of the Year for her impactful work in AI services transforming customer service.
---

[Insights](https://info.indicateme.se/en/insights)

# [Telekom idag spotlights Lisa Westlund](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund)

 Written by [Kimberley Jung-jai Tsang](https://info.indicateme.se/en/insights/author/kimadm) | December 12, 2024

 Our Head of Product, Lisa Westlund, has been named Innovator of the Year within the Pulsen Group. In an interview with Telekom idag, Lisa shares how she has driven the development of Indicate me's AI services — including AI Buddy, which now accounts for over 80% of our pipeline and is changing the customer service industry.  

[View full post](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Kimberley Jung-jai Tsang"
  },
  "dateModified" : "2026-07-13T08:09:18.466Z",
  "datePublished" : "2024-12-12T08:30:00Z",
  "headline" : "Telekom idag spotlights Lisa Westlund",
  "image" : {
    "@type" : "ImageObject",
    "height" : 630,
    "url" : "https://147958175.fs1.hubspotusercontent-eu1.net/hubfs/147958175/Imported_Blog_Media/lisa-westlund-for-telekom-idag-1-2.webp",
    "width" : 1200
  },
  "mainEntityOfPage" : "https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Indicate me Insiktshubb"
  }
}
```