--- title: Insights | Sweden description: Sweden | --- [Skip to main content](https://info.indicateme.se/en/insights/tag/sweden#main-content) [![indicate-me-logo-beet-vertical-1](https://info.indicateme.se/hubfs/indicate-me-logo-beet-vertical-1.svg) ![indicate-me-logo-beet-vertical-1](https://info.indicateme.se/hubfs/indicate-me-logo-beet-vertical-1.svg)](https://indicateme.se) - [Insights](https://info.indicateme.se/insights) - [Films & Webinars](https://info.indicateme.se/en/films-and-webinars) - [Customer Voices](https://info.indicateme.se/en/customer-voices) - Show submenu for translations EN - [Svenska](https://info.indicateme.se/insights) Open main navigation Close main navigation - [Insights](https://info.indicateme.se/insights) - [Films & Webinars](https://info.indicateme.se/en/films-and-webinars) - [Customer Voices](https://info.indicateme.se/en/customer-voices) - Show submenu for translations EN - English - [Svenska](https://info.indicateme.se/insights) - [Book a tour](https://info.indicateme.se/en/book-a-tour) [Book a tour](https://info.indicateme.se/en/book-a-tour?hsLang=en) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Sweden](https://info.indicateme.se/en/insights/tag/sweden), [AI Buddy](https://info.indicateme.se/en/insights/tag/ai-buddy) ## [AI Buddy: how team leaders get scalable coaching without listening to every call](https://info.indicateme.se/en/insights/ai-buddy-scalable-coaching) on October 22, 2026 In short: A team leader can realistically listen to a handful of calls per employee per month. AI Buddy evaluates the full picture, shifting coaching from occasional spot checks to a complete ... [Read More](https://info.indicateme.se/en/insights/ai-buddy-scalable-coaching) #### Posts about Sweden [![](https://info.indicateme.se/hubfs/reklambild-kvinna-whiteboard-rundad.webp)](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [News](https://info.indicateme.se/en/insights/tag/news), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Customer Satisfaction & NPS](https://info.indicateme.se/en/insights/tag/customer-satisfaction-nps), [Sweden](https://info.indicateme.se/en/insights/tag/sweden), [Ask Me](https://info.indicateme.se/en/insights/tag/ask-me) ##### [”I want to know the things I didn't know I needed to know": what ten years with customer conversational data has taught us](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data) on September 21, 2026 [Read More](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/ny-teknik-nu-ska-ai-ge-oresundskraft-mer-kunskap-om-kunderna-2.webp)](https://info.indicateme.se/en/insights/öresundskraft-turns-to-ai-deeper-customer-insight) [News](https://info.indicateme.se/en/insights/tag/news), [Customer Voices](https://info.indicateme.se/en/insights/tag/customer-voices), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Energy](https://info.indicateme.se/en/insights/tag/energy), [Sweden](https://info.indicateme.se/en/insights/tag/sweden) ##### [Öresundskraft turns to AI for deeper customer insight](https://info.indicateme.se/en/insights/öresundskraft-turns-to-ai-deeper-customer-insight) on September 29, 2025 [Read More](https://info.indicateme.se/en/insights/öresundskraft-turns-to-ai-deeper-customer-insight) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/oresundskraft_hemsida_1200x630-2.jpg)](https://info.indicateme.se/en/insights/oresundskraft-expanding-partnership-with-indicate-me) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [News](https://info.indicateme.se/en/insights/tag/news), [Customer Voices](https://info.indicateme.se/en/insights/tag/customer-voices), [All](https://info.indicateme.se/en/insights/tag/all), [Energy](https://info.indicateme.se/en/insights/tag/energy), [Sweden](https://info.indicateme.se/en/insights/tag/sweden) ##### [Why Öresundskraft is expanding its partnership with Indicate me](https://info.indicateme.se/en/insights/oresundskraft-expanding-partnership-with-indicate-me) on September 10, 2025 [Read More](https://info.indicateme.se/en/insights/oresundskraft-expanding-partnership-with-indicate-me) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/joakim-carlsten-teknisk-utvecklingschef-2.webp)](https://info.indicateme.se/en/insights/joakim-carlsten-head-of-technical-development) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [News](https://info.indicateme.se/en/insights/tag/news), [All](https://info.indicateme.se/en/insights/tag/all), [Sweden](https://info.indicateme.se/en/insights/tag/sweden) ##### [Joakim Carlsten joins as Head of Technical Development](https://info.indicateme.se/en/insights/joakim-carlsten-head-of-technical-development) on June 26, 2025 [Read More](https://info.indicateme.se/en/insights/joakim-carlsten-head-of-technical-development) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/NCC-2.webp)](https://info.indicateme.se/en/insights/ncc-industry) [News](https://info.indicateme.se/en/insights/tag/news), [Articles](https://info.indicateme.se/en/insights/tag/articles), [Customer Voices](https://info.indicateme.se/en/insights/tag/customer-voices), [All](https://info.indicateme.se/en/insights/tag/all), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Logistics & Transport](https://info.indicateme.se/en/insights/tag/logistics-transport), [Sweden](https://info.indicateme.se/en/insights/tag/sweden) ##### [More efficient customer service and higher satisfaction at NCC Industry](https://info.indicateme.se/en/insights/ncc-industry) on April 4, 2025 [Read More](https://info.indicateme.se/en/insights/ncc-industry) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/lisa-westlund-for-telekom-idag-1-2.webp)](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [News](https://info.indicateme.se/en/insights/tag/news), [All](https://info.indicateme.se/en/insights/tag/all), [Sweden](https://info.indicateme.se/en/insights/tag/sweden) ##### [Telekom idag spotlights Lisa Westlund](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund) on December 12, 2024 [Read More](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/releasy-kundservicemedarbetare-1.webp)](https://info.indicateme.se/en/insights/day-in-the-life-customer-service-agent) [Articles](https://info.indicateme.se/en/insights/tag/articles), [Customer Voices](https://info.indicateme.se/en/insights/tag/customer-voices), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Telecom](https://info.indicateme.se/en/insights/tag/telecom), [Sweden](https://info.indicateme.se/en/insights/tag/sweden) ##### [Releasy: A day in the life of a customer service agent](https://info.indicateme.se/en/insights/day-in-the-life-customer-service-agent) on December 11, 2024 [Read More](https://info.indicateme.se/en/insights/day-in-the-life-customer-service-agent) # Articles about Sweden #### [October 22, 2026 AI Buddy: how team leaders get scalable coaching without listening to every call](https://info.indicateme.se/en/insights/ai-buddy-scalable-coaching) [Read article](https://info.indicateme.se/en/insights/ai-buddy-scalable-coaching) #### [September 21, 2026 ”I want to know the things I didn't know I needed to know": what ten years with customer conversational data has taught us](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data) [Read article](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data) #### [September 29, 2025 Öresundskraft turns to AI for deeper customer insight](https://info.indicateme.se/en/insights/öresundskraft-turns-to-ai-deeper-customer-insight) [Read article](https://info.indicateme.se/en/insights/öresundskraft-turns-to-ai-deeper-customer-insight) #### [September 10, 2025 Why Öresundskraft is expanding its partnership with Indicate me](https://info.indicateme.se/en/insights/oresundskraft-expanding-partnership-with-indicate-me) [Read article](https://info.indicateme.se/en/insights/oresundskraft-expanding-partnership-with-indicate-me) #### [June 26, 2025 Joakim Carlsten joins as Head of Technical Development](https://info.indicateme.se/en/insights/joakim-carlsten-head-of-technical-development) [Read article](https://info.indicateme.se/en/insights/joakim-carlsten-head-of-technical-development) #### [April 4, 2025 More efficient customer service and higher satisfaction at NCC Industry](https://info.indicateme.se/en/insights/ncc-industry) [Read article](https://info.indicateme.se/en/insights/ncc-industry) #### [December 12, 2024 Telekom idag spotlights Lisa Westlund](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund) [Read article](https://info.indicateme.se/en/insights/telekom-idag-lisa-westlund) #### [December 11, 2024 Releasy: A day in the life of a customer service agent](https://info.indicateme.se/en/insights/day-in-the-life-customer-service-agent) [Read article](https://info.indicateme.se/en/insights/day-in-the-life-customer-service-agent) ![indicate-me-logo-negative-vertical](https://info.indicateme.se/hubfs/indicate-me-logo-negative-vertical.svg) AI-powered customer intelligence platform that transforms data into actionable insights. - About - [Contact](https://info.indicateme.se/en/contact) ©2026 Indicate me AB. 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