--- title: Insights | Nordics description: Nordics | --- [Skip to main content](https://info.indicateme.se/en/insights/tag/nordics#main-content) [![indicate-me-logo-beet-vertical-1](https://info.indicateme.se/hubfs/indicate-me-logo-beet-vertical-1.svg) ![indicate-me-logo-beet-vertical-1](https://info.indicateme.se/hubfs/indicate-me-logo-beet-vertical-1.svg)](https://indicateme.se) - [Insights](https://info.indicateme.se/insights) - [Films & Webinars](https://info.indicateme.se/en/films-and-webinars) - [Customer Voices](https://info.indicateme.se/en/customer-voices) - Show submenu for translations EN - [Svenska](https://info.indicateme.se/insights) Open main navigation Close main navigation - [Insights](https://info.indicateme.se/insights) - [Films & Webinars](https://info.indicateme.se/en/films-and-webinars) - [Customer Voices](https://info.indicateme.se/en/customer-voices) - Show submenu for translations EN - English - [Svenska](https://info.indicateme.se/insights) - [Book a tour](https://info.indicateme.se/en/book-a-tour) [Book a tour](https://info.indicateme.se/en/book-a-tour?hsLang=en) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [Övrigt](https://info.indicateme.se/en/insights/tag/okategoriserade), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ## [Which customers never call? Why analyzing customer support calls alone is not enough](https://info.indicateme.se/en/insights/which-customers-never-call) on October 9, 2026 Customer conversations reveal what people need from your business. But calls only capture part of that picture. Customers choose different channels, and age can influence that choice. Analyzing calls ... [Read More](https://info.indicateme.se/en/insights/which-customers-never-call) #### Posts about Nordics [![](https://info.indicateme.se/hubfs/atg-kundservice-organisationsen-insiktskalla-2400x1260.webp)](https://info.indicateme.se/en/insights/atg-customer-service-becomes-organsations-source-of-insight) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [ATG: When customer service becomes the organisation's source of insight](https://info.indicateme.se/en/insights/atg-customer-service-becomes-organsations-source-of-insight) on October 1, 2026 [Read More](https://info.indicateme.se/en/insights/atg-customer-service-becomes-organsations-source-of-insight) [![](https://info.indicateme.se/hubfs/reklambild-kvinna-i-mote-kollar-i-kamera.webp)](https://info.indicateme.se/en/insights/how-to-choose-the-right-ai-tool) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [How to choose the right AI tool for customer insights: a guide for decision-makers](https://info.indicateme.se/en/insights/how-to-choose-the-right-ai-tool) on September 22, 2026 [Read More](https://info.indicateme.se/en/insights/how-to-choose-the-right-ai-tool) [![AI-driven kundservice för energibolag med Indicate me](https://info.indicateme.se/hubfs/energibolag-kundservice-ai-hero.jpg)](https://info.indicateme.se/en/insights/what-energy-companies-can-learn-from-their-customer-conversations) [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Energy](https://info.indicateme.se/en/insights/tag/energy), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [What energy companies can learn from their customer conversations](https://info.indicateme.se/en/insights/what-energy-companies-can-learn-from-their-customer-conversations) on July 23, 2026 [Read More](https://info.indicateme.se/en/insights/what-energy-companies-can-learn-from-their-customer-conversations) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/ving-mie-amanda-terje-1-2.webp)](https://info.indicateme.se/en/insights/indicate-me-ai-tool-behind-vings-success) [News](https://info.indicateme.se/en/insights/tag/news), [Customer Voices](https://info.indicateme.se/en/insights/tag/customer-voices), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Travel & Tourism](https://info.indicateme.se/en/insights/tag/travel-tourism), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [Indicate me’s AI tool behind Ving’s success: happier, more satisfied customers](https://info.indicateme.se/en/insights/indicate-me-ai-tool-behind-vings-success) on October 15, 2025 [Read More](https://info.indicateme.se/en/insights/indicate-me-ai-tool-behind-vings-success) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/ai-verktyget-vande-uppsagningar-till-lojalitet-aller-media-2.webp)](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty) [News](https://info.indicateme.se/en/insights/tag/news), [Customer Voices](https://info.indicateme.se/en/insights/tag/customer-voices), [All](https://info.indicateme.se/en/insights/tag/all), [Customer Service & CX](https://info.indicateme.se/en/insights/tag/customer-service-cx), [Media & Publishing](https://info.indicateme.se/en/insights/tag/media-publishing), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [Indicate me's AI tool turned cancellations into loyalty](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty) on September 29, 2025 [Read More](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/kunddata-ai-techtidningen-May-06-2026-08-10-44-3710-AM.webp)](https://info.indicateme.se/en/insights/i-want-to-know-what-i-dont-know) [Techtidningen](https://info.indicateme.se/en/insights/tag/techtidningen), [News](https://info.indicateme.se/en/insights/tag/news), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [AI-driven Customer Insights](https://info.indicateme.se/en/insights/tag/ai-driven-customer-insights), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [I want to know what I don't know I want to know](https://info.indicateme.se/en/insights/i-want-to-know-what-i-dont-know) on September 3, 2025 [Read More](https://info.indicateme.se/en/insights/i-want-to-know-what-i-dont-know) [![](https://info.indicateme.se/hubfs/Imported_Blog_Media/tekniken-framat-manskliga-allt-viktigare-thumbnail-2.webp)](https://info.indicateme.se/en/insights/technology-advances-human-element-becomes-more-important) [Techtidningen](https://info.indicateme.se/en/insights/tag/techtidningen), [Indicate me](https://info.indicateme.se/en/insights/tag/indicate-me), [News](https://info.indicateme.se/en/insights/tag/news), [Articles](https://info.indicateme.se/en/insights/tag/articles), [All](https://info.indicateme.se/en/insights/tag/all), [Nordics](https://info.indicateme.se/en/insights/tag/nordics) ##### [As technology advances, the human element becomes more important](https://info.indicateme.se/en/insights/technology-advances-human-element-becomes-more-important) on June 17, 2025 [Read More](https://info.indicateme.se/en/insights/technology-advances-human-element-becomes-more-important) # Articles about Nordics #### [October 9, 2026 Which customers never call? Why analyzing customer support calls alone is not enough](https://info.indicateme.se/en/insights/which-customers-never-call) [Read article](https://info.indicateme.se/en/insights/which-customers-never-call) #### [October 1, 2026 ATG: When customer service becomes the organisation's source of insight](https://info.indicateme.se/en/insights/atg-customer-service-becomes-organsations-source-of-insight) [Read article](https://info.indicateme.se/en/insights/atg-customer-service-becomes-organsations-source-of-insight) #### [September 22, 2026 How to choose the right AI tool for customer insights: a guide for decision-makers](https://info.indicateme.se/en/insights/how-to-choose-the-right-ai-tool) [Read article](https://info.indicateme.se/en/insights/how-to-choose-the-right-ai-tool) #### [July 23, 2026 What energy companies can learn from their customer conversations](https://info.indicateme.se/en/insights/what-energy-companies-can-learn-from-their-customer-conversations) [Read article](https://info.indicateme.se/en/insights/what-energy-companies-can-learn-from-their-customer-conversations) #### [October 15, 2025 Indicate me’s AI tool behind Ving’s success: happier, more satisfied customers](https://info.indicateme.se/en/insights/indicate-me-ai-tool-behind-vings-success) [Read article](https://info.indicateme.se/en/insights/indicate-me-ai-tool-behind-vings-success) #### [September 29, 2025 Indicate me's AI tool turned cancellations into loyalty](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty) [Read article](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty) #### [September 3, 2025 I want to know what I don't know I want to know](https://info.indicateme.se/en/insights/i-want-to-know-what-i-dont-know) [Read article](https://info.indicateme.se/en/insights/i-want-to-know-what-i-dont-know) #### [June 17, 2025 As technology advances, the human element becomes more important](https://info.indicateme.se/en/insights/technology-advances-human-element-becomes-more-important) [Read article](https://info.indicateme.se/en/insights/technology-advances-human-element-becomes-more-important) ![indicate-me-logo-negative-vertical](https://info.indicateme.se/hubfs/indicate-me-logo-negative-vertical.svg) AI-powered customer intelligence platform that transforms data into actionable insights. - About - [Contact](https://info.indicateme.se/en/contact) ©2026 Indicate me AB. All rights reserved. [Privacy Policy](https://info.indicateme.se/privacy-policy?hsLang=en)