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## [Why customer service is your most underutilized data source](https://info.indicateme.se/en/insights/why-customer-service-is-your-most-underutilized-data-source)

on July 16, 2026

In brief: Customer service generates continuous, unfiltered data about what customers actually think, but no one outside the customer service team uses it. Organizations that share customer service ...

[Read More](https://info.indicateme.se/en/insights/why-customer-service-is-your-most-underutilized-data-source)

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##### [Indicate me's AI tool turned cancellations into loyalty](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty)

on September 29, 2025

[Read More](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty)

# Articles about Media & Publishing

#### [July 16, 2026 Why customer service is your most underutilized data source](https://info.indicateme.se/en/insights/why-customer-service-is-your-most-underutilized-data-source)

[Read article](https://info.indicateme.se/en/insights/why-customer-service-is-your-most-underutilized-data-source)

#### [September 29, 2025 Indicate me's AI tool turned cancellations into loyalty](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty)

[Read article](https://info.indicateme.se/en/insights/indicate-mes-ai-tool-turned-cancellations-to-loyalty)

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