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## [”I want to know the things I didn't know I needed to know": what ten years with customer conversational data has taught us](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data)

on September 21, 2026

In short: It's been almost ten years since Indicate me was started by a handful of colleagues with a background in customer service. Back then, we built our analyses on what we already knew worked. ...

[Read More](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data)

#### Posts about Ask Me

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##### [Stop digging through data: how customer service managers ask their customer conversations directly](https://info.indicateme.se/en/insights/stop-digging-through-data)

on September 8, 2026

[Read More](https://info.indicateme.se/en/insights/stop-digging-through-data)

# Articles about Ask Me

#### [September 21, 2026 ”I want to know the things I didn't know I needed to know": what ten years with customer conversational data has taught us](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data)

[Read article](https://info.indicateme.se/en/insights/ten-years-with-customer-conversational-data)

#### [September 8, 2026 Stop digging through data: how customer service managers ask their customer conversations directly](https://info.indicateme.se/en/insights/stop-digging-through-data)

[Read article](https://info.indicateme.se/en/insights/stop-digging-through-data)

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