---
title: Indicate me's AI tool quadrupled Aller Media's customer loyalty
description: Indicate me's AI tool helped Aller Media's outsourcing partner boost customer retention from 11% to 47% in three months, transforming their service approach.
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# Indicate me's AI tool quadrupled Aller Media's customer loyalty

September 10, 2025

Aller Media runs its customer service through outsourcing partner Releasy. Using Indicate me's AI tool, Releasy managed to quadruple Aller Media's customer retention in just three months — from 11 to 47 percent.

The results were tangible: from a reactive approach in March to a data-driven, proactive setup in May — and a fourfold increase in retention.

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