---
title: "Meet AI Buddy: AI-driven coaching for customer service agents"
description: AI Buddy enhances customer service by providing targeted feedback to team members, helping them improve interactions based on insights from analyzed conversations. Discover its capabilities today.
image: https://info.indicateme.se/hubfs/ai-buddy-film-thumbnail-1200x630.jpg
---

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###### FILM

# Meet AI Buddy: AI-driven coaching for customer service agents

Team leaders are expected to coach their agents towards better customer interactions, yet they only have time to listen to a fraction of what's being said. AI Buddy is built to close that gap. It reviews a selection of each agent's calls and gives supportive feedback based on the criteria you define yourselves. 

Many are surprised by how well AI Buddy understands context, even what's said between the lines. Watch the film and decide for yourself: can an AI have a real feel for people?  

 

<iframe width="256" height="145" src="https://www.youtube.com/embed/7eVLasXhWfY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Möt AI Buddy: AI-driven coaching för kundservice-medarbetare" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

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